Privacy Policy

Last Updated: August 22, 2023

Welcome to the Privacy Policy of Toss it Online (“we,” “us,” or “our”). This policy outlines our practices regarding the collection, use, and disclosure of information when you interact with our websites, mobile applications, and other online offerings (collectively referred to as the “Services”). Please take a moment to read and understand how we handle your information.

As our Services evolve, so may this Privacy Policy. We will notify you of any changes by updating the “Last Updated” date at the top of the policy and sometimes by providing additional notice through other means. Your continued use of the Services after such changes constitutes your acceptance of the revised Privacy Policy, so we encourage you to stay informed by revisiting this policy periodically.

Information Gathering

Information You Share with Us
We collect various types of information from you when you interact with us. This includes information provided when you create an account, engage in interactive features, complete surveys, participate in contests or promotions, make purchases, connect with us on social media, request assistance from our customer service team, or communicate with us through other means. The information you provide may consist of your name, email address, password, personal goals, physical address, payment details, survey responses, and any other content within your communications.

Additional Insights from Your Usage
As you use our Services, we also gather the following categories of information:

  • Usage Information: When you engage with our Services, we collect data about your interactions, such as the sessions you engage in, videos you watch, music you listen to, features you access, and similar usage details.
  • Transaction Records: When you make purchases or returns, we record transaction-related details like product descriptions, pricing, subscription or trial expiration dates, as well as transaction timestamps.
  • Log Data: Our systems log standard information when you use our Services, such as the type of web browser or app version you use, access times, pages viewed, your IP address, and the webpage you visited prior to our Services.
  • Device Insights: Information regarding your device and operating environment is captured when you access our Services. This includes details like hardware models, operating systems, device identifiers, and mobile network information such as carrier and region.
  • Recorded Information: With your consent, we might record audio or video calls, especially in connection with our coaching services.
  • Derived Information: We generate some insights based on the information we collect. For instance, we may use your IP address to estimate your device’s approximate location or use your first name to make an educated guess about your gender. Additionally, we analyze your activity to gauge your likelihood of continued engagement with our Services.

Data Collection via Tracking Technologies
We employ various technologies, such as cookies and web beacons, to gather information. You can learn more about these technologies in our Cookie Policy.

Data from Third Parties
In some cases, we obtain information about you from other sources. This includes transaction data from third-party app stores, contact details from third-party calendar services, and information from social media platforms if you use those accounts to log into our Services.

Utilization of Information

We use the information we collect to:

  • Provide and Enhance Services: Our primary purpose is to deliver, improve, and expand our Services. This encompasses error detection, new product development, and service enhancements.
  • Process Transactions: Your data facilitates the processing of purchases, returns, and orders.
  • Communication: We communicate with you regarding products, services, events, and other relevant information from Toss it Online and others. Feedback requests, news, gifts, and items of interest may be shared.
  • Usage Analysis: Trends, usage patterns, and activity on our Services are monitored and analyzed to understand and enhance user experiences.
  • Fraud Prevention and Security: Your data is instrumental in detecting, investigating, and preventing fraudulent activities, illegal actions, and safeguarding the rights of Toss it Online and others.
  • Legal Compliance: We comply with legal requirements, such as processing transaction records for taxation purposes.
  • Personalization and Advertisement: Tailoring your online experience and ads across platforms according to your preferences, interests, and browsing behaviors is enabled.
  • Contests and Promotions: We manage contests, sweepstakes, and promotions, including processing entries and rewards.

Sharing Information

We share information as outlined below and as described further in this Privacy Policy:

  • With partners and contractors who perform services on our behalf, like email service providers, payment processors, and fraud prevention vendors.
  • In response to lawful requests from public authorities, legal processes, or when we believe that disclosure is essential to comply with applicable laws, protect our rights, or address violations.
  • To safeguard our rights, property, and interests, and when we suspect actions that violate our user agreements or policies or are illegal.
  • During mergers, acquisitions, or negotiations involving the sale or financing of our business or assets.
  • Among Toss it Online and related entities, affiliates, and subsidiaries.
  • With your consent or at your direction, particularly when you choose to share actions taken on our Services with third-party social media services using our integrated tools.

We may also share aggregated or non-personal information with third parties. This might include sharing aggregate insights with research organizations to facilitate their studies.

Advertising and Analytics Services

We work with third parties that provide analytics services and deliver advertisements on our behalf across the web and mobile applications. These entities use various technologies, like cookies and device identifiers, to collect data about your interactions with our Services and other online offerings. These insights are used to analyze data, measure content popularity, deliver targeted ads, and enhance user understanding of online activities.

For additional information about interest-based ads, and to opt out of certain behavioral advertising practices, visit www.aboutads.info/choices (or www.youronlinechoices.eu/ for users in the EU). Mobile devices often have features that allow you to control data collection for behavioral advertising through apps.

Data Transfers

Toss it Online is based in The Netherlands and operates in accordance with The Netherlands data protection laws. Please note that data protection standards may differ from those in your home jurisdiction.

Your Choices

Account Information: To update account information like your name, email address, and password, you can log into your account or contact our Help Center at info@tossitonline.com. If you choose to deactivate your account, please reach out to us at info@tossitonline.com. Keep in mind that certain information may need to be retained as required by law. Additionally, we may store cached or archived copies of your information for a certain period.

Promotional Communications: You can opt out of receiving promotional emails from us by following the instructions provided in the emails or by managing your email preferences in your account settings. However, we may still send you non-promotional messages related to your account and our ongoing business relations.

Mobile Notifications: If you’ve provided consent, we send push notifications to your mobile device. You can manage these notifications by adjusting your mobile device’s settings.

Information for Users in Europe

If you use our Services in Switzerland, the United Kingdom, or the European Economic Area (EEA), the following sections apply to you.

Legal Basis for Processing: We process your personal data for specific reasons, including

:

  • Fulfillment of contractual obligations, such as processing payments and delivering requested products or services.
  • Pursuit of legitimate interests, like communication about Service changes, enhancing security, and analyzing Service usage.
  • Compliance with legal requirements.
  • Consent-based processing.

Data Retention: We keep personal data for the duration necessary to fulfill the purposes for which it was collected, unless local laws require longer retention.

Data Subject Rights: You have rights related to your personal data, including:

  • Accessing your personal data and requesting corrections, erasures, or portable copies.
  • Objecting to certain processing or requesting restrictions under specific circumstances.
  • Withdrawing your consent when data processing relies on it.
  • Filing a complaint with a supervisory authority.

For more details on how to exercise these rights, see the links provided in the original Privacy Policy.

Information for California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know about the personal information we collect and share, the right to deletion, the right to opt out of the “sale” of personal information, and the right to not be discriminated against.

For more information about your rights and how to exercise them, please see the details in the original Privacy Policy.

Accessibility

Toss it Online strives to ensure accessibility in accordance with the World Wide Web Consortium’s Web Content Accessibility Guidelines, version 2.1.

Thank you for entrusting us with your information. If you have any questions or concerns, please reach out to us at privacy@tossitonline.com.